This Privacy Policy explains what personal information 8jili com collects, why we collect it, how it is used and stored, and what rights you have over your own data as a player in the Philippines.
These six principles guide every decision we make about collecting, processing, and protecting the information you share with 8jili com.
We collect only the data we genuinely need to operate the platform, process transactions, verify identity, and communicate with you. We do not collect data "just in case."
All data is stored with SSL encryption in place and access is restricted to personnel who need it for platform operations. Your information is not left exposed.
8jili com does not sell your personal information to third parties for marketing or advertising purposes. Full stop.
You can request access to your data, ask for corrections, or request deletion where permitted. We take these requests seriously and respond within a reasonable time.
We retain your personal data only for as long as is necessary for the purposes described in this policy, or as required to meet applicable obligations.
This policy is written in plain English so you can actually understand what we do with your data — not buried in legal language that takes a lawyer to decode.
A summary of the categories of personal data 8jili com collects, alongside the purpose for each.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID | KYC verification, age confirmation, fraud prevention |
| Contact Data | Mobile number, email address | Account communication, OTP delivery, support |
| Financial Data | Bank account name, e-wallet reference, transaction records | Processing deposits and withdrawals in PHP, anti-money laundering checks |
| Technical Data | IP address, device type, browser, session data | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bet amounts, session duration, login timestamps | Responsible gaming monitoring, platform optimisation |
| Communication Data | Live chat records, support ticket history | Dispute resolution, quality assurance, service improvement |
This Privacy Policy applies to all personal data collected by 8jili com through the website at 8jilicom.vu, the mobile application, and any related communications channels such as live chat and support email.
By registering an account on 8jili com, you acknowledge that you have read and understood this policy and consent to the collection and use of your personal data as described here. This policy should be read alongside our Terms & Conditions, which govern your use of the platform.
This policy is directed at players based in the Philippines. If you access 8jili com from outside the Philippines, the same protections apply to your data, but this policy is written specifically with the Philippine context in mind.
8jili com collects personal data through several channels depending on how you interact with the platform:
When you register an account, complete KYC verification, make a deposit or withdrawal, or contact support, you provide information directly to us. This includes your name, contact details, identity documents, and payment references.
When you use the platform — whether on desktop browser or the mobile app — certain technical data is collected automatically. This includes your IP address, device and browser type, operating system, session times, and pages or games accessed. This data is collected through standard web and app logging mechanisms.
All PHP transactions processed through the platform — deposits, withdrawals, and wagers — are recorded as part of normal financial operations. These records are necessary for account management, dispute resolution, and compliance purposes.
Your personal data is used for the following purposes — and only these purposes:
We do not use your data for: selling to advertisers, profiling for third-party marketing, or sharing with unrelated commercial partners.
8jili com does not sell your personal information to third parties. We share data only in the following limited, necessary circumstances:
When you make a deposit or withdrawal, the relevant transaction details are shared with the payment service provider handling that transaction — such as your local bank or the relevant e-wallet processor. This sharing is limited to what is necessary to complete the transaction.
KYC document verification may involve a third-party identity verification service. These providers process your documents solely for the purpose of confirming your identity and are bound by data processing agreements.
We may disclose personal data if required to do so by applicable law, court order, or in response to a legitimate request from a law enforcement authority. We will disclose only the minimum data necessary to comply with such requirements.
Certain technical service providers — such as cloud hosting, platform infrastructure, and customer support software — may process your data on our behalf. All such providers are required to handle your data in accordance with this policy and applicable data protection standards.
8jili com uses a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure:
While 8jili com takes these measures seriously, no online platform can guarantee absolute security. You also play a role in keeping your account safe — never share your password or OTP with anyone, and contact support immediately if you believe your account has been compromised.
We retain your personal data for as long as your account is active and for a reasonable period afterward to meet record-keeping obligations, resolve disputes, or comply with applicable requirements.
Financial transaction records are retained for the period required under applicable financial regulations. Communication records — such as live chat and support tickets — are retained for a period sufficient to resolve any outstanding disputes and to support quality assurance.
If you request deletion of your account, we will remove or anonymise your personal data to the extent permitted and practicable, subject to any retention requirements that apply.
As a player using 8jili com, you have the following rights in relation to your personal data. To exercise any of these rights, contact support via live chat inside the platform.
We aim to respond to data rights requests within 30 days. In cases where additional time is required, we will let you know. There is no charge for submitting a data rights request.
The 8jili com website and app use cookies and similar tracking technologies to support core platform functionality, security, and performance analysis.
These are required for the platform to function — maintaining your login session, remembering your preferences, and ensuring secure access. They cannot be disabled without affecting your ability to use the platform.
We use aggregated, anonymised analytics to understand how the platform is used in general terms — such as which pages are most visited or where players encounter issues. This data does not identify you personally.
Most browsers allow you to manage cookie settings. Blocking all cookies may affect your ability to log in and use the platform normally.
8jili com may update this Privacy Policy from time to time. When significant changes are made, active account holders will be notified through in-platform messaging where practicable.
The current version of this policy is always the version published on this page. The "last updated" date at the top of the document reflects the most recent revision. Continued use of 8jili com after a policy change constitutes your acceptance of the updated terms.
If you have questions about how your data is handled that are not covered here, contact our support team via live chat — available 24/7 inside the platform.